We know that when you radio gear goes down, you want it repaired quickly and right back in service. We try VERY hard to turn everything around within 48 hours. We also program most models of the radios listed on the home page. Ship you hurting radios to: 8260 Hale Way White City, OR 97503 Attn:Service 541-621-4588 Please insert a note with symptoms, and your return address and phone number.